Technology Asset Manager

We are looking for a Technology Asset Manager to help oversee the full lifecycle of enterprise technology assets in San Ramon, California. This Technology Asset Manager Long-term Contract position supports asset visibility, inventory accuracy, and efficient equipment movement by leveraging ServiceNow and strong operational coordination. The Technology Asset Manager role combines system-based asset administration with hands-on warehouse and office support to ensure devices are received, tracked, distributed, recovered, and retired in a timely and compliant manner.

Responsibilities:

• Manage technology assets throughout their lifecycle, keeping records current from purchasing and deployment through repair, return, and final disposition.

• Administer and refine ServiceNow Asset Management activities by updating asset data, supporting automated workflows, and reconciling inventory information.

• Receive incoming hardware shipments, document items through barcode-based tracking, and ensure all related system entries are completed accurately.

• Organize the distribution and shipment of laptops, desktops, mobile devices, and accessories to internal teams and end users.

• Support inventory replenishment by preparing purchase orders, monitoring stock availability, and helping maintain appropriate on-hand levels.

• Handle returned equipment from office and field locations, assess reusable devices, and return eligible items to active inventory.

• Perform cycle counts, audits, and variance reviews to strengthen inventory accuracy and resolve discrepancies promptly.

• Work through asset-related tickets and shared queues with complete documentation, clear status updates, and responsive customer communication.

• Coordinate responsible e-waste handling and disposal in alignment with company standards and environmental practices.

• Produce reporting on inventory status, audit results, and asset lifecycle performance to support operational decision-making.

Qualifications:

• At least 3 years of experience in technology asset management, IT inventory control, logistics, or device lifecycle support.
• At least 3 years of practical experience working in ServiceNow, including the Asset Management module.
• Proven ability to maintain accurate asset data, process tickets, and support workflow-driven asset operations in ServiceNow.
• Proficiency in Microsoft Excel and experience managing multiple inboxes, ticket queues, or service request channels.
• Background in receiving equipment, maintaining stock levels, and processing purchase orders within an IT or operations environment.
• Ability to move and handle technology equipment weighing up to 35 lbs in warehouse and office settings.
• Strong organizational skills, attention to detail, and the ability to work independently while maintaining accuracy.
• Effective communication, customer support, and problem-solving skills, with the flexibility to learn new tools and adapt to changing processes.

Compensation

$28.00-$32.00 Hourly

About Us

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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