Intake Coordinator

We are looking for a detail-focused Intake Coordinator to join an onsite team in Downers Grove, Illinois. This Long-term Contract position is ideal for someone who thrives in a structured, fast-moving setting where accurate information and timely follow-up keep work moving forward. In this role, you will help manage incoming requests, confirm documentation is complete, and coordinate with both customers and internal teams to resolve issues efficiently.

Responsibilities:
• Examine incoming orders, applications, and supporting documents to confirm all required information is present and accurate before processing
• Enter, update, and maintain records across internal databases, content management systems, and administrative tracking tools
• Investigate incomplete, conflicting, or incorrect information and follow up with customers or internal partners to secure clarification
• Communicate professionally with clients and team members regarding status updates, documentation needs, and intake-related questions
• Support daily intake workflows tied to operational, shipping, receiving, or production-related activities as needed
• Maintain organized files and audit-ready documentation to support accurate recordkeeping and smooth handoffs between departments
• Partner with cross-functional teams to help keep requests moving through each stage of the process without unnecessary delays
• Provide general administrative assistance that supports department efficiency and consistent customer satisfaction

Qualifications:

• At least 2 years of experience in intake coordination, administrative support, order processing, customer service, or data entry
• Strong attention to detail with the ability to review documentation carefully and spot discrepancies quickly
• Ability to manage multiple priorities in a fast-paced production or operations environment
• Clear written and verbal communication skills with a dependable and detail-focused approach
• Experience working with multiple systems, including databases, content management systems, or similar platforms
• Solid organizational and time-management skills with the ability to follow structured processes
• Proficiency with Microsoft Office applications such as Outlook, Word, and Excel
• A team-oriented mindset and willingness to learn new tools, procedures, and intake workflows

Compensation

$19.00-$23.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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