Receptionist

We are looking for an experienced and dependable Receptionist to support daily front desk operations in Grand Rapids, Michigan. This Contract position is ideal for someone who enjoys creating a welcoming experience for visitors while keeping communication, mail handling, and administrative tasks organized. The person in this role will serve as a key point of contact for callers, guests, and internal teams, helping the office run smoothly through attentive service and strong coordination skills.

Responsibilities:
• Manage the front desk and greet visitors in a courteous, attentive manner while directing them to the appropriate contacts or meeting areas.
• Handle a multi-line phone system, respond to inbound calls promptly, and route inquiries accurately to support efficient communication across the office.
• Receive, sort, and distribute incoming mail and packages, including certified deliveries and shipments sent through major carriers such as FedEx and UPS.
• Prepare outgoing mail and coordinate courier or shipping needs to ensure timely delivery of documents and materials.
• Monitor shared email communications and respond or escalate messages as needed to maintain consistent follow-up.
• Support invoice-related administrative work by entering records, coding documentation, identifying discrepancies, and assisting with approval tracking.
• Maintain organized digital files and office documents using tools such as Google Docs and Google Drive for easy access by internal stakeholders.
• Track office supply levels and place orders as needed to keep the workplace stocked and operating efficiently.

Qualifications:

• Prior experience in a receptionist, front desk, or administrative support role.
• Ability to manage a high volume of phone calls while maintaining accuracy and a courteous approach.
• Comfortable handling mail distribution, shipping coordination, and courier-related tasks.
• Working knowledge of invoice entry, coding, and general accounts payable support activities.
• Proficiency with Google Docs, Google Drive, email, and other standard office technology.
• Strong written and verbal communication skills with a customer-service-oriented approach.
• Excellent organizational skills and attention to detail when managing multiple responsibilities.
• Ability to work independently, prioritize tasks effectively, and maintain confidentiality in an organized office environment.

Compensation

$17.10-$19.80 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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