Inside Sales Coordinators

We are looking for technically minded Inside Sales Coordinators to join a manufacturing team in Cincinnati, Ohio in a contract-to-permanent capacity. This position is well suited for someone who can quickly grasp industrial products, respond to customer needs with urgency, and work confidently in a high-activity setting. The ideal candidate can communicate clearly with customers while interpreting specifications, identifying suitable components, and helping resolve product-related questions.

Responsibilities:
• Respond to inbound customer inquiries by phone and email, providing timely support for product questions, order needs, and application details.
• Review technical specifications and customer requirements to help identify appropriate industrial, electrical, or mechanical components.
• Enter orders accurately, prepare related documentation, and maintain organized records within internal systems.
• Support customers with basic troubleshooting by clarifying product performance, operating conditions, and application requirements.
• Coordinate with internal teams to confirm availability, pricing, and delivery details while managing multiple active requests at once.
• Generate purchase-related paperwork and assist with follow-up communication to keep orders moving efficiently.
• Prioritize a high volume of transactional work while maintaining responsiveness, accuracy, and professionalism in every interaction.
• Use standard business tools such as Microsoft Excel and Word to track information, prepare communications, and support daily sales activity.

Qualifications:

• Strong mechanical and technical aptitude with the ability to learn industrial products quickly.
• Ability to interpret product specifications and understand how components are used in industrial applications.
• Comfort discussing technical details such as heaters, sensors, controls, voltage, wattage, dimensions, and process requirements.
• Experience sourcing, recommending, or specifying industrial or electromechanical products is preferred.
• Proven ability to solve problems and guide customers through product-related questions or issues.
• Ability to stay organized and responsive in a fast-paced environment with shifting priorities and high transaction volume.
• Background in industrial distribution, electrical or mechanical supply, manufacturing support, maintenance, reliability, inside sales, or applications support is highly valued.

Compensation

$22.00-$24.00 Hourly

About Us

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