Salesforce Admin

We are looking for a Salesforce Admin to join a growing title insurance organization in Minnetonka, Minnesota in a contract-to-permanent capacity. This role is ideal for a mid-level Salesforce administrator who enjoys hands-on administration work across Sales Cloud, with exposure to Service Cloud. You will contribute to high-priority platform initiatives, support scalable integrations, and help strengthen the overall Salesforce environment.

Key Responsibilities:

•           Provide daily support for Salesforce users, including case resolution and troubleshooting

•           Administer and configure Sales Cloud and Service Cloud, including portals, bots, and dashboards

•           Manage users, roles, profiles, permission sets, and sharing rules

•           Build and maintain custom fields, page layouts, record types, and Lightning pages

•           Implement configuration changes such as validation rules, picklists, and automated flows

•           Design and optimize Salesforce Flows to automate and streamline business processes

•           Collaborate with business analysts and end users to gather and implement requirements

•           Maintain system documentation and create user guides and training materials

•           Participate in QA testing and deployment activities

•           Monitor system performance and identify areas for improvement

•           Support multiple Salesforce instances and assist with upgrades and enhancements

•           Use Azure DevOps to track work and collaborate on project tasks

Qualifications:

• Salesforce Administrator Certification
• 3+ years of experience in Salesforce administration.
• Strong understanding of Salesforce best practices and functionality.
• Experience with Azure DevOps or similar project tracking tools.
• Excellent communication and customer service skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Work Environment:

• Collaborative team environment with a focus on continuous improvement and user satisfaction.
• Opportunity to work on both support and strategic project initiatives.

Compensation

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