Collections Specialist

We are looking for a Collections Specialist in Middlesex County, NJ. In this role you will be responsible for collections, managing past-due accounts, maintaining customer communication, and more!

Responsibilities:

• Review past due accounts, determine appropriate next steps, and work toward practical solutions.

• Contact customers regarding past-due balances and follow up on payment status.

• Answer customer questions related to balances and invoices.

• Assist customers with making payments on past-due accounts and provide support with available payment options.

• Maintain accurate records of account activity, payment updates, and customer communication.

Qualifications:

• 1+ years of experience in a collections or billing role.

• Proven ability to manage collections and handle sensitive financial matters.

• Working knowledge of Excel and ERP systems.

• Strong communication and negotiation skills with the ability to handle sensitive conversations professionally.

• Ability to stay organized, maintain accurate records, and protect confidential information.

• Comfortable working both independently and collaboratively in a deadline-driven office setting.

Compensation

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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