Parts & Service Specialist

We are looking for a Parts & Service Specialist to join our team in New York in a Contract to permanent role. This position supports both customer-facing sales activity and back-end order fulfillment, making it ideal for someone who combines technical product knowledge with strong service instincts. The right candidate will help customers identify the best solutions, manage quotations and orders with accuracy, and contribute to continued business growth through responsive support and industry expertise.

Responsibilities:

• Prepare detailed pricing proposals in response to customer requests and product needs.

• Guide customers by explaining product options, specifications, and practical applications with accuracy and clarity.

• Manage sales transactions through the full order cycle, ensuring documentation, entry, and follow-through are completed correctly.

• Respond promptly to incoming questions and requests to maintain a high level of customer service.

• Pick, organize, and pack outgoing orders that may include parts, fittings, piping materials, and related fixtures.

• Support the layout, diagnosis, and problem-solving of hydronic heating systems, including baseboard, radiant, and steam applications.

• Build customer relationships through proactive communication and participation in industry events or trade associations that support sales development.

If you are interested in learning more or feel this could be a great fit for you, please call Mary Christman & Gabrielle Maisonet at 518-462-1430. We look forward to connecting soon!

Qualifications:

• High school diploma or equivalent required.
• At least 3 years of experience in a related industry environment.
• Working knowledge of technical products, system applications, and design concepts.
• Strong written and verbal communication skills with the ability to assist customers clearly and effectively.
• Proficiency with computers, including Microsoft Word and Microsoft Excel.
• Excellent attention to detail and a consistent approach to accuracy.
• Self-directed work style, positive attitude, and attention to detail in presentation.

Compensation

$20.90-$24.00 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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