Services Operations Administrator

We are looking for a detail-oriented Services Operations Administrator to support day-to-day operational and financial coordination for a hybrid team based in Woburn, Massachusetts. This Long-term Contract position plays an important role in improving workflow efficiency, maintaining accurate purchase order and invoicing activity, and providing dependable support to internal departments as well as customers and vendors. The ideal candidate brings strong organizational skills, sound financial judgment, and a customer-focused approach to managing requests, resolving issues, and keeping processes on track.

Responsibilities:
• Drive process enhancements that improve efficiency, accuracy, and consistency across operational and financial workflows.
• Partner with Operations, Accounting, customers, and vendors to deliver responsive support and maintain strong working relationships.
• Oversee purchase orders from creation through completion, including status tracking, updates, extensions, cancellations, and closures.
• Review incoming requests to confirm they meet business policies, financial standards, and required turnaround times.
• Reconcile pass-through charges and related billing details to support accurate invoicing and contract compliance.
• Analyze reports tied to fees, invoicing activity, budgets, and purchase order balances to identify discrepancies or risks.
• Investigate purchase order exceptions, coordinate with cross-functional teams to resolve issues, and escalate complex matters when necessary.
• Assist with project setup activities, validate fees, and help reinforce standardized practices across the function.

Qualifications:

• Bachelor’s degree in Business, Finance, Supply Chain, or a related field, or equivalent relevant experience.
• 1-2 years of experience in operations support, financial processing, purchase order administration, or a similar business function.
• Hands-on experience with Oracle and strong proficiency in Microsoft Office applications.
• Familiarity with purchase order management, invoicing, accounts receivable, or related financial operations is preferred.
• Strong written and verbal communication skills with the ability to share information clearly and professionally.
• Excellent problem-solving abilities, with a proactive mindset and a strong commitment to customer service.
• Strong attention to detail, with the ability to review and validate financial data accurately.
• Strong organizational and project coordination skills, including the ability to prioritize competing deadlines and work effectively across teams.

Compensation

$20.00-$22.00 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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