Customer Service Representative

We are looking for a Customer Service Representative to support daily customer operations in California. This contract opportunity with potential for a permanent position is ideal for someone who enjoys balancing customer communication, order-related coordination, and accurate system updates in a busy office setting. The person in this role will help maintain product availability, partner with internal teams to keep deliveries on schedule, and provide responsive service across a high volume of inquiries.

Responsibilities:
• Monitor inventory status and confirm product availability to help meet customer order needs.
• Coordinate with shipping personnel to track outbound orders and support timely delivery performance.
• Enter and update customer and order information with a high degree of accuracy using alphanumeric data systems.
• Respond to a steady flow of inbound calls and provide helpful, attentive assistance to customers.
• Use Microsoft Dynamics AX to locate item details, verify product records, and support order-related questions.
• Assist with order entry activities and maintain organized records for customer transactions.
• Communicate with internal departments to resolve service issues and keep customers informed of order progress.
• Support day-to-day administrative tasks that contribute to efficient customer service operations.

Qualifications:

• At least 3 years of office-based experience in a customer service or administrative support environment.
• Strong attention to detail with the ability to manage data accurately and consistently.
• Comfortable handling multiple priorities in a fast-paced workplace.
• Solid computer navigation skills and experience working within business software systems.
• Proficiency with Microsoft Office applications, including Word and Excel.
• Background in order entry, customer assistance, and general administrative office support.
• Experience with Microsoft Dynamics AX is preferred.
• Bilingual Spanish skills and construction industry office experience are a plus.

Compensation

$22.80-$25.40 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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