Test Center Administrator

We are looking for a dedicated Test Center Administrator to join our team. This is a long-term contract position that requires flexibility with scheduling, including availability on Saturdays and occasional evenings. As a vital member of our team, you will play a key role in ensuring a secure and attentive testing environment for all candidates.

Responsibilities:

• Greet examinees upon arrival and verify their identification to ensure compliance with testing protocols.

• Conduct security checks, including the use of wands, to maintain a safe and secure environment.

• Monitor candidates throughout their testing process to ensure adherence to exam guidelines.

• Resolve any candidate issues promptly and report incidents that fall outside company policies.

• Protect the integrity of the test center by safeguarding materials and enforcing security procedures.

• Provide a fair and comfortable testing experience for all candidates.

• Maintain and troubleshoot computer systems and other equipment in the test center.

• Digitally record candidate fingerprint identification, if applicable, to uphold security standards.

• Prepare detailed and accurate reports related to test administration and candidate incidents.

• Represent the organization's values and mission while maintaining a conscientious demeanor.

Qualifications:

• High school diploma or equivalent is required; college coursework is a plus.
• At least one year of customer service experience in roles such as retail, call center, or hospitality.
• Strong communication skills, both written and verbal, to interact effectively with candidates and team members.
• Proficiency in Windows-based programs, including Office applications and web browsers.
• Ability to handle multiple tasks, including using small tools and packing or unpacking equipment.
• Physical ability to bend, stoop, and lift up to 40 pounds, as well as remain stationary for extended periods.
• Capability to move through testing rooms frequently and monitor candidates via camera systems.
• Strong attention to detail and ability to follow strict security protocols.

Compensation

$17.00-$18.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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