Business Office Manager

We are looking for a Business Office Manager to join a retail organization in Raleigh, North Carolina in a contract-to-permanent capacity. This position combines office leadership, financial oversight, and operational coordination, making it ideal for someone who can keep teams aligned while maintaining strong visibility into business performance. The role requires a confident communicator with eCommerce experience who can support daily administration, reporting, and HR-related processes across several functions.

Responsibilities:
• Lead and coordinate a cross-functional group that includes marketing, IT, customer service, and shipping support personnel.
• Prepare and review business performance reports, including profit and loss statements and other financial summaries used for operational decision-making.
• Monitor office operations to help ensure workflows remain organized, efficient, and responsive to business needs.
• Serve as a central point of communication across departments, helping teams stay informed and aligned on priorities.
• Maintain employee handbook documentation and assist with administrative HR tasks to support policy accuracy and consistency.
• Oversee administrative office functions such as recordkeeping, internal reporting, and routine operational support.
• Utilize QuickBooks Enterprise and related tools to track financial information and support reporting activities.
• Support eCommerce-related business operations by helping align office processes with online sales and service needs.

Qualifications:

• Prior experience in an Office Manager, Business Office Manager, or similar operational leadership role.
• Hands-on experience supervising or coordinating work across multiple functional teams.
• Strong background in financial reporting, including profit and loss analysis and annual reporting activities.
• Proficiency with QuickBooks Enterprise and standard administrative office systems.
• Experience maintaining employee handbooks or supporting HR administration.
• eCommerce experience within a retail or consumer-focused environment.
• Excellent communication skills with the ability to work effectively across departments and priorities.

Compensation

$23.75-$27.50 Hourly

About Us

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