Insurance Coordinator

We are looking for an Insurance Coordinator to support insurance-related workflows for a service-focused team in San Jose, California. This Long-term Contract position is ideal for someone who is highly organized, detail-oriented, and experienced in reviewing coverage information to help ensure efficient coordination of services. The person in this role will work closely with patients, providers, and payers to confirm benefits, secure approvals, and maintain accurate documentation.

Responsibilities:
• Confirm active medical coverage and benefit details with insurance carriers before services are scheduled or delivered.
• Obtain required prior authorizations and referrals to prevent delays in service and support timely care coordination.
• Review payer guidelines and plan rules to determine eligibility, coverage limits, and out-of-pocket responsibilities.
• Communicate with internal teams, patients, and insurance representatives to resolve verification issues and missing information.
• Maintain complete and accurate records of insurance activity, authorization status, and follow-up actions in appropriate systems.
• Track pending approvals and proactively follow up with payers to ensure decisions are received within expected timeframes.
• Escalate complex coverage or authorization concerns when additional review or intervention is needed.

Qualifications:

• Hands-on experience with medical insurance verification in a healthcare or service-related environment.
• Working knowledge of prior authorizations, insurance referrals, and payer eligibility review processes.
• Ability to interpret insurance benefits, coverage terms, and authorization requirements with accuracy.
• Strong attention to detail and the ability to manage multiple verification tasks in a fast-paced setting.
• Effective verbal and written communication skills for interacting with patients, team members, and insurance contacts.
• Proficiency in documenting insurance activity clearly and maintaining organized records.
• Familiarity with medical insurance processes and standard coordination practices.

Compensation

$23.75-$27.50 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.