Account Manager

We are looking for an Account Manager to lead client growth and strengthen long-term partnerships within our organization. This permanent role combines revenue ownership with team leadership, guiding efforts across new business development, client onboarding, ongoing engagement, and renewals. The ideal candidate brings a strategic mindset, strong relationship-building skills, and the ability to help teams deliver a high-quality experience that supports retention and sustainable growth.

Responsibilities:
• Direct and support a team focused on winning new business, launching client relationships successfully, maintaining active engagement, and securing renewals.
• Manage segment performance by tracking revenue results, monitoring pipeline activity, preparing forecasts, and driving progress toward established targets.
• Shape client engagement plans that encourage continued participation, strengthen satisfaction, and increase long-term account value.
• Lead consultative discussions with senior decision-makers to identify business needs and align solutions that address their goals.
• Work closely with internal partners to refine programs, enhance communications, and develop strategies tailored to the assigned market segment.
• Oversee hiring efforts, onboard new team members effectively, and provide coaching that builds capability and consistent performance.
• Ensure a seamless customer journey by aligning sales and account management activities around service quality and responsiveness.

Qualifications:

• Bachelor’s degree required.
• At least 5 years of experience in sales, account management, or another consultative client-facing position.
• Proven ability to lead teams, develop talent, and improve performance through coaching and guidance.
• Strong communication and interpersonal skills with the ability to build credibility and lasting business relationships.
• Demonstrated commercial acumen, including experience managing revenue goals and customer retention priorities.
• Ability to balance multiple responsibilities independently in a fast-paced environment.
• Proficiency with Microsoft Office tools; experience in a non-profit or association setting is preferred.

Compensation

$110,000.00-$120,000.00 Yearly

About Us

Innovation starts with people.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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