Bilingual Bank Teller

We are looking for a motivated and personable Bilingual Bank Teller to join our team in Milwaukee, Wisconsin. This Contract to permanent position is ideal for someone who thrives in a customer-focused environment and has a passion for assisting individuals with their financial needs. As part of a non-profit credit union, this role emphasizes delivering exceptional service while performing accurate financial transactions.

Responsibilities:
• Process a variety of financial transactions, including deposits, withdrawals, loan payments, and account transfers.
• Address account inquiries and provide tailored solutions to meet members' financial needs.
• Promote and educate members about credit union products and services to strengthen relationships.
• Ensure compliance with organizational policies and procedures while maintaining accurate transaction records.
• Balance cash drawer daily and quickly resolve any discrepancies.
• Deliver exceptional customer service, creating a welcoming and positive experience for all members.
• Collaborate with team members to support overall branch operations and member satisfaction.
• Travel occasionally to assist other branches when needed.

Qualifications:

• Minimum of 3 years of experience in a financial institution or customer service role.
• Proven ability to build and maintain strong relationships with both internal teams and external customers.
• High school diploma or equivalent required.
• Proficiency in answering inbound calls and managing customer inquiries.
• Strong skills in data entry, email correspondence, and scheduling appointments.
• Familiarity with Microsoft Excel and Word for documentation and reporting.
• Experience handling inbound and outbound calls with attention to detail.
• Ability to manage order entry efficiently and accurately.

Compensation

$19.00-$19.50 Hourly

About Us

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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