Accounts Receivable Specialist

We are looking for an Accounts Receivable Specialist to support billing and collections activities for our team in Blue Ash, Ohio. This role focuses on applying customer payments accurately, following up on outstanding balances, and helping maintain healthy receivables across multiple invoice types. The ideal candidate brings strong attention to detail, sound judgment when resolving account issues, and the ability to work closely with both customers and internal partners.

Responsibilities:
• Apply incoming customer payments accurately and record cash receipts in the company accounting platform.
• Review past-due balances, prioritize aging accounts, and conduct timely collection outreach for equipment, parts, rental, and service invoices.
• Investigate payment discrepancies and coordinate resolutions for disputed balances, including processing approved credits, refunds, or account adjustments.
• Monitor unapplied cash and open credits, then match and clear those items against outstanding receivables as appropriate.
• Escalate signs of credit exposure or potential bad debt to management with clear supporting details.
• Maintain accurate records on customer account standing and document all collection activity and follow-up efforts.
• Partner with internal teams to support account payment terms and improve the speed of collections.
• Set up new customer accounts, including billing platform enrollment, tax and ship-to details, and required customer portal or questionnaire completion.
• Track significant upcoming orders and coordinate with sales and service teams to help ensure invoices are issued accurately and on schedule.

Qualifications:

• 3+ years of experience in accounts receivable or commercial collections.
• Hands-on experience managing aging accounts and reviewing aging reports.
• Ability to post cash receipts accurately and reconcile account balances with strong attention to detail.
• Experience resolving customer payment disputes and handling credits, refunds, or billing adjustments.
• Strong written and verbal communication skills for customer outreach and internal coordination.
• Proficiency using accounting systems and billing tools to maintain accurate customer and payment records.
• Ability to identify credit concerns, document collection activity, and escalate issues when needed.

Compensation

$47,000.00-$54,000.00 Yearly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.