Account Manager

We are looking for an Account Manager to support business clients through a long-term contract opportunity based in Troy, Michigan. This position is ideal for someone early in their career who enjoys working with account data, responding to inbound business needs, and helping drive revenue through inside sales support. The role focuses on building dependable client relationships while using digital marketing knowledge and CRM tools to identify opportunities and strengthen account performance.

Responsibilities:
• Manage a portfolio of business accounts by maintaining consistent communication and supporting day-to-day account needs.
• Respond to inbound inquiries from B2B clients, clarify objectives, and recommend appropriate solutions aligned with their goals.
• Review account activity and performance data to identify trends, opportunities, and areas that need attention.
• Support inside sales efforts by uncovering growth opportunities, helping expand existing accounts, and contributing to revenue targets.
• Build strong working relationships with clients through reliable follow-up, thoughtful problem-solving, and accurate coordination.
• Use CRM systems to document interactions, track account updates, and maintain organized client records.
• Apply knowledge of digital advertising tools, on-page SEO concepts, and related marketing resources when discussing account strategy.
• Collaborate with internal teams to ensure client requests, campaign needs, and account priorities are handled effectively.

Qualifications:

• 0-2 years of experience in account management, inside sales, customer support, or a related business-facing role.
• Familiarity with B2B sales environments and the ability to support clients through inbound communication channels.
• Understanding of account management fundamentals and how to maintain strong, detail-oriented client relationships.
• Exposure to digital advertising, on-page SEO, or related online marketing concepts.
• Experience using a CRM platform to manage account details, activity tracking, and follow-up tasks.
• Strong analytical mindset with the ability to work with numbers, interpret data, and recognize performance patterns.
• Clear written and verbal communication skills with a detail-oriented, service-oriented approach.

Compensation

$22.96-$26.59 Hourly

About Us

Innovation starts with people.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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