Collections Specialist

We are looking for a Collections Specialist in Middlesex County, NJ. In this role you will be responsible for collections, accounts receivable, billing, and more!

Responsibilities:

• Reach out to customers regarding past-due balances, provide updates on account status, and communicate anticipated payment timelines.

• Handle credit card payments and related authorizations accurately while assisting with accounts receivable and collection activities.

• Review account discrepancies, reconcile payment issues, and support the resolution of billing variances in a timely manner.

• Maintain accurate accounts receivable records by monitoring payments received, outstanding balances, and follow-up activity.

• Address customer questions, concerns, and disputes related to invoices and billing, working to achieve prompt resolution.

Qualifications:

• At least 2 years of experience in a collections or an accounts receivable role.

• Familiarity with credit and collection practices, billing follow-up, and accounts receivable processes.

• Demonstrated ability to negotiate effectively, manage sensitive conversations, and support issue resolution.

• Strong data entry accuracy with careful attention to detail and documentation quality.

• Ability to handle a high volume of work, stay organized, and meet deadlines consistently.

• Proficiency with Microsoft Office Excel.

Compensation

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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