Billing Clerk

We are looking for a detail-oriented Billing Clerk to join a finance team in White Plains, New York within the food and food processing industry. This Long-term Contract opportunity focuses on reviewing customer deductions, validating bill-back activity, and coordinating with internal partners to resolve account discrepancies accurately. The ideal candidate will bring strong analytical skills, sound judgment, and the ability to manage multiple priorities in a fast-moving environment.

Responsibilities:
• Investigate customer account variances by gathering documentation and clarifying details with sales, customer operations, consumer insights, accounts receivable, and external customer contacts.
• Examine chargebacks, deduction requests, and credit-related claims to determine whether they are accurate, supportable, and authorized.
• Use trade promotion software, including Blue Planner, to reconcile bill-back payments and match deduction activity against approved promotional programs.
• Identify gaps or errors in promotional records and communicate needed corrections to the appropriate commercial and consumer insights teams.
• Assign non-promotional deductions to the correct claim category and expense classification within the system for accurate tracking and reporting.
• Coordinate the collection of proof-of-delivery and related support to confirm or challenge shortage, damage, or similar claims.
• Initiate recovery efforts for unauthorized deductions and follow through on requests for repayment from customers when appropriate.
• Recommend accounting adjustments for approved claims and maintain organized records of bill-back documentation for finance and audit reference.

Qualifications:

• Associate degree in Accounting, Finance, Consumer Insights, or a related field is required.
• At least 3 years of experience handling deductions, claims processing, billing support, or similar accounts receivable functions is preferred.
• Working knowledge of SAP, accounts receivable processes, deductions management, and Microsoft Excel.
• Proficiency with Microsoft Office applications and experience using trade promotion platforms such as Blue Planner or comparable software.
• Strong attention to detail with the ability to organize work accurately and manage competing deadlines effectively.
• Ability to work independently, make practical decisions, and adapt quickly in a fast-paced environment.
• Flexibility to support varying business demands, including occasional evening or weekend work when needed.

Compensation

$20.90-$24.20 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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