Office Services Associate

We are looking for a dependable Office Services Associate to support daily administrative and operational services for a client site. This is a Contract position suited for someone with broad office support experience, strong interpersonal skills, and a willingness to assist with tasks such as conference room upkeep, supply replenishment, and document handling. The person in this role will contribute to copy, mail, scanning, and general back-office functions while helping maintain responsive, high-quality service in a fast-paced, detail-focused environment.

Responsibilities:

• Manage incoming office services requests by reviewing work details, confirming instructions, and maintaining accurate service logs and job tickets prior to processing assignments.

• Perform day-to-day office services functions including reprographics, scanning, mail handling, intake support, and related administrative tasks in accordance with established procedures and client expectations.

• Organize and prioritize workflow to ensure all assignments are completed accurately and delivered within contracted deadlines and turnaround times.

• Communicate proactively with supervisors, clients, and team members regarding job status, deadlines, service requests, and any issues that may impact completion.

• Troubleshoot basic equipment and workflow issues independently, escalating more complex concerns when additional support is required.

• Conduct quality assurance checks on completed work to ensure accuracy, presentation, and adherence to job specifications and service standards.

• Load and maintain office equipment with paper, toner, and other necessary supplies while ensuring service areas, conference rooms, and shared workspaces remain organized and client-ready.

• Answer phones, respond to emails, place service calls as needed, and provide professional support to clients in person, over the phone, and electronically.

• Handle sensitive and confidential documents with discretion while following all company, client-site, and operational safety policies and procedures.

• Support additional office services functions and special projects as needed in a fast-paced, team-oriented environment.

• Ability to lift up to 50 lbs. regularly while supporting mail, reprographics, stocking, and materials handling responsibilities.

Qualifications:

• High school diploma or equivalent required.

• Minimum of 1 year of office services or administrative support experience, preferably within a legal, banking, or large corporate environment.

• Skilled in the use of mail, phone, email, digital reprographics, and office/mailroom equipment.

• Familiar with general back-office procedures and committed to maintaining high levels of client satisfaction.

• Proven customer service skills with the ability to build, maintain, and enhance relationships with clients and colleagues.

• Strong verbal and written communication skills, including professional phone and email etiquette.

• Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.

• Ability to meet deadlines, complete projects in a timely manner, and remain productive under pressure.

• Experienced handling sensitive and confidential documents with discretion and accuracy.

• Strong problem-solving skills with the ability to make sound independent decisions and recognize when issues should be escalated.

• Comfortable collaborating within diverse, multi-functional teams and interacting effectively with individuals from various backgrounds.

• Self-motivated with a positive, can-do attitude and the ability to work independently with minimal supervision.

• Able to lift up to 50 lbs. regularly and assist with physical tasks such as stocking supplies and moving materials.

Compensation

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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