Dispatcher

Our client in Windsor, Connecticut is seeking a reliable and detail-oriented Dispatcher for a contract opportunity. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and can coordinate schedules, resources, and service requests with accuracy and urgency.

The Dispatcher will play a key role in supporting daily operations by managing incoming calls, assigning work orders or service requests, and ensuring timely communication between customers, drivers, technicians, or field personnel.

Key Responsibilities:

• Receive and manage incoming service calls, requests, and inquiries
• Coordinate and dispatch drivers, technicians, or field staff based on scheduling needs and priorities
• Monitor routes, work orders, and service timelines to ensure efficient operations
• Communicate updates clearly to internal teams, customers, and field personnel
• Maintain accurate records of dispatch activity, service status, and customer interactions
• Resolve scheduling conflicts and respond quickly to changes in priorities
• Provide administrative support related to logistics, scheduling, and reporting

Qualifications:

• Previous experience in dispatch, customer service, logistics, or a related operations role
• Strong communication and problem-solving skills
• Ability to multitask and remain organized in a high-volume environment
• Proficiency with dispatch software, Microsoft Office, and data entry
• Strong attention to detail and sense of urgency
• High school diploma or equivalent required

Compensation

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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