Sales Operations Specialist

Sales Operations Specialist

US-MA-Boston

Job ID: 2026-7289
Type: Regular Full-Time
# of Openings: 1
Category: OPERATIONS
Remote - West Coast

Responsibilities

The Sales Operations Specialist role is responsible for assisting with sales orders.

This Sales Operations Specialist will support Pacific Time hours.

• Work with Sales to help with Opportunity management in SalesForce to keep info updated for forecasting requirements that roll up to executive management on a weekly basis.
• Support of a “primary territory”, but may also be asked to support another area anywhere in the US.
• Review weekly the SalesForce reports to ensure supported territory deals are updated.
• Assist Sales/Pre-sales in supporting the use of SalesForce reports.
• Actively work with Sales Support – Business Operations, to ensure all of the required documents are compiled so that the order process may be initiated.
• Responsible for working in OEM/Vendor/Disti tools/systems to complete the registrations for quotes/deals to verify costs.
• Assist Sales in getting the Vendor SKU’s/pricing uploaded into SalesForce to help complete quoting.
• Frequent interaction with sales, presales, finance and service delivery.
• Working understanding of the Order Process, ensuring when quotes are build all content is captures and orders are submitted in a timely manner.
• Other responsibilities as assigned.

Qualifications

• 4 – 10 years’ experience in the IT industry
• Possesses a Sales DNA and understands how to positively impact Sales Velocity.
• Product and recurring bookings experience is preferred or proven knowledge in other positions.
• Skills working with SalesForce, with Sales/Pre-sales in forecasting/quoting position.
• Knowledge of vendor partner programs and processes.
• NetSuite, Salesforce, Excel, Word, Outlook and PowerPoint experience.
• Thorough knowledge of the NWN Opportunity to Cash process or ability to quickly learn.
• Excellent communication skills.
• Excellent problem solving/dispute resolution skills required
• OEM relationship experience (Preferred).
• Knowledge of sales cycles and commissions (Preferred).
• Knowledge of how Account Executives are motivated and comfortable working with Account Executives (Preferred).
• Project management skills (Preferred)
• Time and priority management skills (Preferred)

Travel: Occasional

Overtime: Yes, conditional and may be required during month-end, quarter-end, and year-end close cycles, as well as at other times based on operational demands.

All offers of employment at NWN are contingent upon the successful completion of a comprehensive background check. This process ensures a safe and secure work environment for all employees.

NWN is an Equal Opportunity Employer: NWN provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.

Equal Opportunity Employer, including disability/protected veterans



Equal employment opportunity, including veterans and individuals with disabilities.

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