Posted Mar 19

Digital Money Transmission Partnerships Product Manager

Long Island City Full Time

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

Position Summary

The Digital Money Transmission Partnerships Manager will be part of the Money Transmission function (within Global Digital Payments) that is responsible for devising an emerging payments strategy for global consumer bank and implementing initiatives to put Citi at the forefront of this industry shift. The objective of this role is to prepare and ensure that the consumer business takes advantage of the shifts in payments paradigm to drive digital money transmission by leveraging solutions from third parties, digital giants and aligning with key industry partners. The Money Transmission group is part Global Digital Payments which is part of the Global Consumer Bank. The group's mandate is to define scope, lay out the strategy and drive deployment of money movement propositions for the consumer bank.

Key Responsibilities
  • Identify and establish partnerships with payment networks and other strategic partners globally, such as The Clearing House
  • Support digital money transmission growth by developing pipeline of potential disruptive players and capabilities in the industry
  • Conduct ongoing evaluation for synergies / threats in the payments industry
  • Collaborate with the Money Transmission team and internal Citi business units to leverage synergies/opportunities across teams to drive digital money transmission growth
  • Develop business models to support investment into new partnerships
  • Provide recommendations to the Money Transmission team and senior management on opportunities to drive digital money transmission growth
  • Support the development and refresh of overall strategy and roadmap for global money transmission including responding to current trends and relevant industry developments

Key Collaboration Points

In order to ensure executable strategies, this position may partner with the following Citi groups:
  • Money transmission team and TTS
  • Global stakeholders that manage payments functions
  • Internal IT Function
  • External partners including networks
  • Internal control functions
  • Decision Management/Finance
  • Industry work groups

Leadership Competencies

Drivers Client Value

• Viewed as a key resource, partner and trusted advisor by clients

• Demonstrates an in-depth understanding of the client's world and tailors solutions to best support their interests

• Brings insight and innovative ideas that drive value for clients

Delivers Results

• Is passionate about winning; sets clear and challenging performance goals for self and the organization

• Creates an executable path for achieving critical objectives and driving meaningful outcomes

• Provides a clear and consistent line of sight to all team members regarding the most critical work activities

Works as
a Partner

• Treats people with respect and works collaboratively across boundaries to achieve shared wins

• Demonstrates a global mindset; promotes and values the unique ideas and perspectives of all team embers

• Partners with others to create strong buy-in and commitment for the best ideas and solutions

Leads Change

• Supports and champions productive and innovative change

• Demonstrates optimism and agility in adjusting to new and emerging opportunities and challenges

• Prepares for the future by crafting forward-looking strategies and plans

• Promotes continuous improvement

Acts as

an Owner

• Takes the initiative to solve problems, create contingencies and minimize risks in order to protect the best interests of Citi and its clients

• Assumes responsibility and ownership for making difficult and bold decisions in order to support the business

• Consistently makes decisions that serve the best interests of Citi and its stakeholders

Great Teams

• Serves the team and organization by actively teaching, coaching talent and growing team members' skills and capabilities

• Creates a positive team environment in which people of diverse backgrounds feel valued , respected and appreciated
Fosters meritocracy and inspires the team to stretch beyond what they thought was possible

  • 5 years' experience as a member of or leading teams developing and deploying global solutions into local markets
  • Product management experience leading payments, partnerships and/or digital products
  • Strong knowledge of the emerging payment space from an issuer, acquirer or 3rd party provider point of view
  • Entrepreneurial mindset, innovation and creativity
  • Experience in e-commerce, m-commerce, digital banking or with bank payment solutions
  • Strong knowledge of financial services controls & risks frameworks
  • Proactive, self-starter with the ability to multi-task and work independently at all levels in the organization
  • Excellent verbal and written communication skills
  • Team player with excellent relationship management skills
  • College degree required, Masters degree preferred

Additional Application Instructions

When asked the "source" on the Citi's application site select "other" then type either "Hire Heroes USA" or "HHUSA" in the text box", this will allow Citi to ensure full consideration is given to all referrals

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